Common questions about shopping at Buildhubshop.
1. What is Build Hub?
Build Hub is an online hardware store offering quality building materials, plumbing supplies, tools, electrical products, bathroom fittings, and more at competitive prices.
2. Where do you deliver?
We deliver throughout Bulawayo. Delivery to other towns may also be available on request.
3. How long does delivery take?
Most orders within Bulawayo are delivered within 24 hours, depending on product availability and your location.
4. What payment methods do you accept?
We accept EcoCash, Mukuru, bank transfers, cash on delivery (where available), and other approved payment methods.
5. Can I collect my order?
Yes. Collection is available by arrangement after your order has been confirmed.
6. How do I place an order?
Browse our products, add them to your cart, and check out. You can also order directly through WhatsApp.
7. Do you sell to both individuals and contractors?
Yes. We supply homeowners, builders, contractors, businesses, and property developers.
8. What if the product I need is not listed?
Contact us with the product name or a photo, and we'll do our best to source it for you.
9. Can I return a product?
Yes. Unused products in their original condition may be returned within our return period, subject to our returns policy.
10. How can I contact Build Hub?
You can reach us through WhatsApp, phone, email, or the contact form on our website.
11. Are your products genuine?
Yes. We strive to supply quality products from trusted manufacturers and suppliers.
12. Do your prices include delivery?
No. Delivery charges are calculated based on your location and will be shown before your order is confirmed.
